HOW TO SIGN UP
AS AN EMERGENCY MEDICAL RESPONSE MEMBER
HAC Medical is delighted to provide you with multiple, easy and convenient methods to sign up and purchase the EMR package of your choosing.
Which method would you like to learn about?
Signing up at our Offices
This method is great for those who prefer a face to face service where our team can easily take care of everything for you and you can easily pay straight away.
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Visit us at our offices at 30 Sandringham Drive, Alex Park, Harare during our working hours
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Meet with a member of our team and they will help you fill in all your personal and medical details for your Membership profile.
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Choose your desired package and our team will add your subscription to your profile
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You can pay for your subscription either in cash, nostro transfer, ecocash or ecobank
Note: Each package has a different minimum billing length usually bi-annually or annually
That's it!
You are now an HAC Medical Member
Downloading the HAC Medical APP
HAC Medical
This is the fastest method to sign up and purchase your desired EMR package. It is also the easiest way to manage your subscription and billing details thereafter.
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Download the HAC Medical App on either the Apple App Store if you have an iPhone or the Google Play Store if you have any Android device.
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Sign up as an HAC Medical member by filling in your personal details and creating your password.
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Accurately fill in all of your medical details on the following page. Note: After you have signed up, you do not have Emergency Medical Response cover until you purchase an EMR package.
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Choose an EMR package, either, Individual, Family or Tourist and complete the check-out steps by selecting your billing length (usually bi-annually or annually) and adding your billing address and card details.
Having issues?
Don't worry! Our team is here to help!
If you have created your account and filled in your medical details but either do not have a card to make online payments or are having issues with the payment process, we can help!
Contact our call centre and explain your issue and we can help you complete the payment process.
You can either make a cash payment at our offices, or a bank transfer and we can activate your subscription from our end. From there you can still manage and control your Membership from the App!
That's it!
You are now an HAC Medical Member
Signing up with our Forms
Our HAC Medical Membership Sign-up forms can be found either online or as a physical print out in our offices, airport lounges, or at marketing events!
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Once you have downloaded or received a print out of our manual sign up forms, simply fill in your personal and medical details.
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Send us your completed form. You can email, scan, or drop if off at our offices.
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A member of our team will then get back to you with approval, or any follow up questions, as well as provide you with payment details to purchase your EMR package of your choice.
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Please send back a payment receipt slip to our team so they can then activate your EMR cover.
Note: This sign up method does take a longer time for your account to be activated. If you are looking to sign up via a form perhaps the ONLINE method might work for you too! It is much quicker.
That's it!
You are now an HAC Medical Member
Signing up through our Online Portal
Our online portal works exactly the same as our Mobile Applications, the only different is you don't have to download the app. Although having the app on your phone is easier, this method is just as fast and simple to manage.
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Go to our Online Portal HERE
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Sign up as an HAC Medical member by filling in your personal details and creating your password.
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Accurately fill in all of your medical details on the following page. Note: After you have signed up, you do not have Emergency Medical Response cover until you purchase an EMR package.
-
Choose an EMR package, either, Individual, Family or Tourist and complete the charge out steps by selecting your billing length (usually bi-annually or annually) and adding your billing address and card details.
Note: Each time you need to manage your account or billing you will need to revisit the portal and sign in, which is why we recommend the convinces of having the app on your mobile device.
Having issues?
Don't worry! Our team is here to help!
If you have created your account and filled in your medical details but either do not have a card to make online payments or are having issues with the payment process, we can help!
Contact our call centre and explain your issue and we can help you complete the payment process.
You can either make a cash payment at our offices, or a bank transfer and we can activate your subscription from our end. From there you can still manage and control your Membership from the Online Portal!