Whether it is your first flight, or very latest, we work to anticipate your every need.
Smoking is strictly forbidden on all flights.
From acceptance of the Quotation, HAC will provisionally reserve the aircraft type. Should there be any unforeseen reason; HAC reserves the right to appoint another aircraft type.
Overflight / Landing Permits
A flight shall not commence without all the relevant permits, permissions & indemnities (48 hours in advance) being issued where necessary, i.e. authorizations for international flights, or permits for landings at privately owned airfields.
Weather Divisions and Delays
Delays and diversions due to weather are unfortunately beyond HAC’s control, and will therefore be to the client’s expense.
Dangerous goods (and relevant paperwork), as per the IATA Dangerous Goods Regulations, must be declared and packed accordingly. HAC reserves the right to inspect and deny boarding of non-declared baggage.
Availability of Fuel
Flight availability is subject to the correct fuel being available at the destination, or en route.
Quotations are based on daylight operating hours only. Should after hour operations be required (and facilities available) any cost incurred will be for the clients account.
Personal baggage shall be limited to a maximum of 12 Kg’s per person in small soft bags (subject to passenger loads). Excess baggage will only be permitted if approved and arranged with Flight Operations. There will unfortunately be no exceptions where full loads exceed the minimum safe operating levels. Bags will be offloaded if compliance is not achieved.